Terms of Service

These Terms of Service ("Terms") govern your access to and use of AI Ranker (the "Service") operated by AI Ranker ("we", "us", or "our"). By creating an account, connecting a Google Business Profile, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility and accounts

You must be at least 16 years old and able to form a binding contract. You are responsible for all activity under your account and for keeping your credentials secure. Notify us immediately of any unauthorized use.

2. The Service

AI Ranker helps businesses track and improve how they appear in AI-powered search experiences (including ChatGPT, Perplexity, and Google AI Overviews) and in local search surfaces such as Google Business Profile. Features, availability, and results may change and are not guaranteed.

3. Google Business Profile and third-party integrations

You may connect a Google account to enable GBP features. By connecting, you represent that you are an authorized manager of each location you access and that you will comply with the Google Business Profile Terms of Service and Google's prohibited and restricted content policies.

You authorize AI Ranker to read and, at your direction, write GBP data on your behalf. You can disconnect at any time from your Google Account or from within AI Ranker. Our use of Google user data is described in our Privacy Policy and complies with the Google API Services User Data Policy, including the Limited Use requirements.

Third-party services (Google, OpenAI, Perplexity, payment processors, hosting providers, etc.) are provided under their own terms. We are not responsible for their availability, accuracy, or actions.

4. Acceptable use

You agree not to:

• Use the Service to violate any law or the rights of others, including intellectual property, publicity, and privacy rights.
• Post, generate, or transmit content that is deceptive, defamatory, harassing, or that impersonates any person or business.
• Manipulate reviews, ratings, or citations, or otherwise violate Google's or any other platform's content and quality guidelines.
• Attempt to access, probe, or reverse engineer the Service, disrupt it, or bypass rate limits, security, or usage controls.
• Use the Service to build a competing product or to train machine-learning models on our proprietary content.
• Upload malware or scraped data you do not have rights to use.

5. Your content

You retain ownership of the content you submit or generate through the Service ("Your Content"). You grant us a worldwide, non-exclusive, royalty-free license to host, copy, transmit, display, and process Your Content solely to operate and improve the Service and to provide it to you. You represent that you have all rights necessary to grant this license.

6. Our intellectual property

The Service, including software, models, prompts, benchmarks, reports templates, branding, and documentation, is owned by us or our licensors and protected by intellectual property laws. Except for the limited rights expressly granted, no rights are transferred.

7. Fees, billing, and trials

Paid plans are billed in advance on a recurring basis. Fees are non-refundable except where required by law. We may change pricing on notice; changes apply to subsequent billing periods. Failure to pay may result in suspension or termination.

8. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate access for violation of these Terms, risk to the Service or other users, or legal obligations. Sections that by their nature should survive (ownership, disclaimers, indemnification, limitations of liability, and dispute resolution) will survive termination.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY SPECIFIC RANKINGS, CITATIONS, OR RESULTS WILL BE ACHIEVED. AI-GENERATED OUTPUTS MAY BE INACCURATE; YOU ARE RESPONSIBLE FOR REVIEWING THEM BEFORE ACTING.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, DATA, OR GOODWILL. OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) USD $100.

11. Indemnification

You will defend, indemnify, and hold harmless AI Ranker and its affiliates from any claims, damages, and costs (including reasonable attorneys' fees) arising from (i) Your Content, (ii) your use of the Service, (iii) your violation of these Terms, or (iv) your violation of any law or third-party right.

12. Changes to the Service or Terms

We may modify the Service or these Terms. Material changes will be communicated in-product or by email. Continued use of the Service after changes take effect constitutes acceptance.

13. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws principles. The exclusive venue for any dispute is the state and federal courts located in Delaware, and each party consents to personal jurisdiction there. Nothing here limits either party's right to seek injunctive relief in any court of competent jurisdiction.

14. Miscellaneous

These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the Service. If any provision is unenforceable, the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

15. Contact

Questions about these Terms? Email legal@airanker.app.